Nicole P374
2 Contributions
Sally and her team are great
Sally and her team are great!
I rang and they helped explain how I should take my measurements and then made suggestions of which bras they thought would suit me best.
I am very happy with the bras they sent me as they are very comfortable so I can wear them everyday. I will be reordering with them when I need a new bra!
Heidi R223
2 Contributions
Be careful if ordering from Ample Bosom
On 22nd of August 2022 I ordered a dressing gown from Ample Bosom. I returned it on 28 th of August, unworn & with labels intact. On 15 th of September I received a worn dressing gown (Most certainly not the one I returned) stating that I could not have a refund as the garment was stained and without labels. I have written twice to Ample Bosom but sadly they have not replied to my complaint. Disappointed customer.
Holly C933
2 Contributions
Sally and the Amplebosom team are brilliant!
Sally and the Amplebosom team are brilliant! I was rang to order an old favourite Triumph bra which I have had for years, but once I spoke to Sally she selected several new bras to send to me to try on. I couldn't be more pleased - comfort and fit is so much better and i have reordered my 'new favourites' in more colours. I'm very happy!
Suzanna Fleming
2 Contributions
Fantastic customer service from Sally…
Fantastic customer service from Sally and the AmpleBosom team!
I placed an order on line on 30.08.22…
I placed an order on line on 30.08.22 forgot about it as ordered as gift for my daughter but she asked me today when they would be arriving. I phoned and was first told this is not our order number so had to go through all the rigmarole with a second lady who said oh the order has been missed and now half the order is out of stock !! She was very off hand as though it did not matter and I was not happy and she said what do you want me to do about it in a couldent care less manner I said I would never order with ample bosom again and was told that’s fine !! Not impressed
Written 22 September 2022
Campbell062
3 Contributions
AmpleBosom knew exactly what I needed…
AmpleBosom knew exactly what I needed and were so helpful. I have bra selection/fitting challenges as a result of breast cancer surgery, making a lot of bras uncomfortable to wear. In my desperation to find a bra with the features I needed, I called the customer service who were so helpful. They listened to my requirements, got me to take my measurements and selected the right size for the particular bra they suggested. This has turned out to be a very comfortable bra and I can now get through the day without pain and aggravation of my old scars. The comfiest I have been for months. I am so glad I phoned rather than just guess which bras would suit me from the website. Thank you.
the service was very poor and it is not…
the service was very poor and it is not clear that when you return a product they do not pay for the postage.....and the refund is still not in my account.
the quality of the bra i purchased was really shoddy-there is obviously little quality control
Good customer service, rough shipping.
They have good customer service- I made an error when ordering and they were able to mend it the next day before sending it out. I just really wish they would change their shipping. I ordered quite a while ago and am still waiting for my order. For some reason it keeps getting stuck at different centres. This is by no means in their control- but after reading these reviews it seems I am not alone. I think they would get better reviews if they were to switch to a different shipping system.
Sean Hoffman
1 Contribution
Personal and Excellent Customer Service
I have used AmpleBosom to supply a Empriente that I have previously from another company for 20years and is no longer stocked by them. Relieved to find the relationship with the manufacturer in France has been maintained, and delighted to have received friendly and attentive customer service. The negative reviews are not my experience at all.
Written 04 September 2021
Hawkins527
2 Contributions
Awful customer service
Awful customer service. Tried to return two bras as faulty, one that rubbed pink marks into my skin and the other gave no support after wearing for a few hours. Manager was patronizing and suggested I didn't know my own size! I was refused a refund. Not at all impressed as these were expensive bras, cheap ones from Tesco were better!
Missing order??
I had never heard of this company but they advertised a colour of bra that I wanted so I sent my order. The order was acknowledged on 4th July. I waited and waited, payment was taken from my account on 30th July and I was advised that payment was only taken on dispatch of an order! Well, it is now 14th August and I still have no order. What will happen next is anyones guess.
Ernest Kuhn137
1 Contribution
I would never recommend this company to…
I would never recommend this company to anyone. Poor communication when orders are late .it takes myself to chase the order.. Overseas stock being bought to fulfil orders. 1-2 day delivery scale is clearly misleading not to mention the unprofessional conduct of who ever it was that called me to basically have it out with me. Not my impression of a worthy company to shop by. Absolute shambles and aggressive staff.
Sheryl Cruz
2 Contributions
Return on item it NOT free
I ordered two bras in my size and both bras were so small they wouldn't even do up.
I notice on a another comment about sizing issues AmpleBosom advised the customer to order a few sizes to try on, this would make sense if the return of items was free, but it is not.
It has cost me £7 to return two Bras. I u understand that companies sizes may vary, and for this reason return should be free.
Unfortunalty since it isn't free, i won't be ordering again. Thanks
Anthony Sullivan
4 Contributions
Completley AWFUL
I purchased a dressing gown from this company.
Not knowing the return policy as it is not clear on website regarding consumer law.
The item was returned without the very small paper tag.
I was informed they could not resell the item.
I think they should consult :
1. A customer service company asking for training on how to speak to customers.
2. The LAW as you are legally obliged to give a refund or a credit note.
From a mans point of view!
Great comany to deal with! Being a man and trying to order for my wife isn't the easiest thing to do, but Ample Bosom made this alot easier for what seemed an impossible tasks. Ended up in the good books with the wife, she loved her lingerie set and the size was correct!! Wouldn't have been possible without the service I received - These really are experts at what they do!!